Strategic Planning

Strategic planning drives hard conversations about priorities and risk. Its outcome is a promise between funders and management provides the ultimate measure of program success.


Breakthrough transformation requires the full engagement of your stakeholders as partners for change. An external facilitator can play a unique role in bringing stakeholders together, establishing a common perspective, and building commitment to collective action.

Data Analysis

The thing that is measured is the thing that gets managed. The challenge is determining which measures matter. An outside expert in data analysis can transform operational data into a tool for self-discovery, planning, and accountability.

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About Bernie

I am an organizational hacker, innovator, coalition builder, and strategic planner in the public and non-profit sectors.

My passion is empowering organizations to evolve new capabilities in response to emerging challenges, helping senior executives transcend organizational barriers to implement collaborative solutions. My work as a facilitator has led to breakthrough transformations using techniques adapted from lean six sigma, human centered design, and data analytics. 

As a senior political appointee in the Obama Administration, I established a Lean practice at the U.S. Office of Personnel Management.  I have also served as a facilitator and advocate for the Lab@OPM, a human centered design laboratory that continues to transform and humanize processes impacting billions of dollars in government spending and millions of Americans.

My operational responsibilities in the Federal government included overseeing the implementation of strategic initiatives within the President’s Management Agenda. As Deputy Performance Improvement Officer at OPM, I coordinated $2 billion in human capital and IT services government-wide and managed the Presidential Executive Fellows program.

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My approach is based on the belief that an inclusive process can empower stakeholders, enable transformative thinking, and renew faith in our institutions. The critical feature of my facilitation and strategic planning work has been thoughtful program design that engages stakeholders as partners for change and delivers results.

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Tell me what’s on your mind.  I would like to help.

Mailing Address:
Bernhard Kluger
810 7th Street NE
Washington, DC 20002

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